Suppliers of glassmakers' tools & equipment
Returns are accepted within 30 days, subject to certain conditions.
Our policy lasts 30 days from purchase; after that we can't offer a refund or exchange.
Items must be unused, in the same condition as received, and in their original packaging.
Perishable goods, intimate or sanitary goods, hazardous materials, gift cards, downloadable software and some health and personal care items cannot be returned.
Yes, a receipt or proof of purchase is required to complete your return.
You are responsible for your own return shipping costs, which are non-refundable.
We only replace items if they are defective or damaged; email us to arrange an exchange.
Let us know and we'll help you track it down.
